Shipping & Returns
Everything you would want to know about how we get your orders to you.
Canada
For domestic shipping within Canada, we offer free shipping on orders over $100 CAD! Shipping costs for orders $99.99 and under will be calculated at check-out, at the courier rate.
Packages will be shipped via Canada Post, UPS, or ChitChat which typically has a 2-10 business day shipping window, depending on destination.
There is also an option to select expedited shipping at the courier rate, should you need speedier delivery.
United States
For shipments to the US, packages will be shipped via our local Canadian courier and then transferred to the local handler in the US, which is usually USPS. Shipments to the US typically have a 10-15 business day shipping window.
We offer free shipping on orders over $100 CAD! Shipping costs for orders $99.99 and under will be calculated at check-out, at the courier rate (Canada Post).
International Destinations
For shipments to the rest of the world, packages will be shipped via Canada Post and then transferred to your country's local handler. There may be a 2-6 week shipping window, depending on your country of residence. Please note that international shipments may be randomly selected for inspection at clearance, and may be subject to customs fees, duties and taxes. Colours by Emma is not responsible for potential charges for customs clearance.
We offer various shipping options at the courier rate!
Return Policy
Colours by Emma is unable to accept returns at this time. Please contact us at info@coloursbyemma.com or fill in the form under Contact if there is an issue with your order, and we will do our best to make it right.