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Shipping and Returns Policy

Canada Shipping

For domestic shipping (within Canada), packages will be shipped via Canada Post, which typically has a 6-10 business day shipping window.

 

US Shipping

For shipments to the US, packages will be shipped via Canada Post and then transferred to the local handler, which is usually USPS. Shipments to the US typically have a 10-15 business day shipping window.

 

International Shipping

For shipments to the rest of the world, packages will be shipped via Canada Post and then transferred to your country's local handler. There may be a 2-4 week shipping window, depending on your country of residence. Please note that Colours by Emma cannot guarantee that you will not be charged any customs fees, duties or taxes. Colours by Emma is not responsible for paying such fees.

 

Returns

Colours by Emma is unable to accept returns at this time. Please contact us at info@coloursbyemma.com or fill in the form under Contact Us if there is an issue with your order so that we can do our best to make it right.