Shipping, Local Pickup, Returns

Everything you would want to know about how we get your orders to you.

shipping within

Canada

For domestic shipping within Canada, we offer free shipping on orders over $150 CAD! Shipping costs for orders $149.99 and under will be calculated at check-out, at the courier rate (Canada Post).

Packages will be shipped via Canada Post, which typically has a 6-10 business day shipping window. 

There is also an option to select expedited shipping at the courier rate, should you need speedier delivery.

Shipping To

United States

For shipments to the US, packages will be shipped via our local courier (Canada Post) and then transferred to the local handler in the US, which is usually USPS. Shipments to the US typically have a 10-15 business day shipping window.

We offer free shipping on orders over $150 CAD! Shipping costs for orders $149.99 and under will be calculated at check-out, at the courier rate (Canada Post).

shipping

International Destinations

For shipments to the rest of the world, packages will be shipped via Canada Post and then transferred to your country's local handler. There may be a 2-6 week shipping window, depending on your country of residence. Please note that international shipments may be randomly selected for inspection at clearance, and may be subject to customs fees, duties and taxes. Colours by Emma is not responsible for potential charges for customs clearance.

We offer various shipping options at the courier rate (Canada Post)!

Toronto, Canada

Local Pickup

We offer pick-up options for customers who are able to travel to downtown Toronto (M5B 0C3).

Please select the Local Pick-Up option at check-out and we can arrange a date and time for you to pick your order up!

Return Policy

Colours by Emma is unable to accept returns at this time. Please contact us at info@coloursbyemma.com or fill in the form under Contact if there is an issue with your order so that we can do our best to make it right.

Contact